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Speaker: Robert Brodell, MD

Learning Objectives:

• To demonstrate if a skills-based intervention could improve culture in a dermatology department and a positive impact on a validated national survey of engagment (AAMC StandPoint Survey)
• To detail the contents of a successful skills-based intervention.
• To demonstrate downstream effects associated with changes in culture: ABMS Faculty/resident evaluations, and Press-Ganey patient satisfaction surveys.