An ombudsperson is a "designated neutral" dispute resolver. The University Ombuds Office facilitates understanding, communication and conflict resolution among University faculty and staff. The office serves as a prompt, impartial and confidential means of facilitating dialogue between parties, and as a means, apart from the formal grievance procedures, of resolving differences. The mission of the Ombuds Office is to assist in ensuring that all faculty and staff receive fair and equitable treatment within the university.