Windows 7 reached 'end of life' in January 2020. Pediatrics IS stressed to all supported sections that they should upgrade or replace as many Windows 7 computers as possible prior to that point, and we have continued to provide minor support for Windows 7 computers afterwards.
As of October 1, 2020, Pediatrics IS will no longer support Windows 7 in any manner. Any remaining Windows 7 systems will be removed from the OUHSC network at the end of 2020.
This will have given sections a full calendar year to make alternate arrangements for their Windows 7 machines.
We are aware that there are rare situations where a section may have specialty equipment controlled by Windows 7 machines that cannot be decommissioned or replaced. If you have such a situation, please place a ticket with Pediatrics IS (firstname.lastname@example.org) to the attention of Jason McCall, who will work to have these systems registered with IT Security and exempted from replacement.
Original Message - 7 January 2020
Over the past year, Pediatrics IS has sent out several communications regarding Windows 7 nearing its end-of-life date. As of January 14th, 2020, Microsoft will no longer provide security fixes or updates for Windows 7. We have encouraged all departments that we support to upgrade from Windows 7 to Windows 10 prior to this date. Starting January 14th, Pediatrics IS will no longer support computers which are running Windows 7. Computers running Windows 7 will be required to be upgraded to Windows 10 before any further action is taken on them.
We are aware that not all departments have had the opportunity to either upgrade or replace their Windows 7 machines. We have not received any notice from Campus IT that Windows 7 machines will be disabled or otherwise restricted on OUHSC's network; however, Pediatrics IS will no longer assist with these machines unless they are upgraded to Windows 10.
Supported vs. Unsupported Computer Models
Each year some older computer models fall off support: their hardware has aged enough that OUHSC recommends replacement. This is different than Windows 7 not being supported.
- If a particular computer model is unsupported and running Windows 7, Pediatrics IS will not support this computer. It must be replaced.
- If a computer model is supported and running Windows 7, Pediatrics IS will support the computer only after it has been upgraded to Windows 10.
Example: A Dell Optiplex 7010 is not supported; if it is running Windows 7, it cannot be upgraded to Windows 10 and must be replaced. A Dell Optiplex 9020 is supported. If it is running Windows 7, we will require it to be upgraded to Windows 10 before any further assistance is given.
If you have further questions, please contact Pediatrics IS at x16247 (271-6247)